Virtual Telehealth Patient Engagement Solution

Amidst the emergence of the healthcare crisis due to COVID 19 outbreak, the use of virtual visits has climbed as a way for treating patients in a safe manner. It not only aims at containing the spread of the infection of the virus at hospitals systems, clinics and medical centres.

The practice of seeing a doctor via your computer or cellphone is not a new concept. The implementation of Telemedicine is a kind of turning point for virtual health. It has proven to be widely progressing in the United States. According to the latest legal parity Health insurance plans are including the option of talking to a nurse or doctor online as an alternative to heading to an emergency room or urgent care centre. But most people are unaware of this option. At present, there has been the highest increase in the adoption of telehealth software systems across the hospital networks and clinics and doctors. 

Almost all of the hospitals and healthcare providers are swiftly enlarging the application of the use of telehealth solutions in New York for safely screening and diagnosis of patients for coronavirus. The application of telehealth app development is viewed as a success to provide virtual care and to contain the spread of infection while offering remote services.

With the use of phones or desktops, patients are able to attain guidance for medical consultation about whether they need to be seen or tested. It prevents them from showing up unannounced at the emergency room or doctor’s office. 

Telehealth is a blessing as a tool in this fight again tackling the spread of Corona. There are many multiple varieties of the offering of telehealth. Many healthcare systems include the use of Telehealth carts in healthcare settings and can be used for importing care, and also to limit healthcare workers’ risk for exposure to the virus. It is done by implementing and installing a telehealth cart in the isolation room. The patients are being treated primarily through live video interactions, but they can also fall back to tune to informed telephone calls, synchronous chatting for therapy and asynchronous secure messaging for existing communications.

Health systems are rapidly racing towards adapting and also developing virtual services that are serving as their front liners for patients. Virtual care is not able to provide full care and has its limits, of course. Many of the start-ups promoting their offerings may not be fully equipped to handle patients, they are turning to adopt mobile telehealth solutions for offering virtual care and information. The virtual and remote monitoring offer to Intermountain to be able to limit the potential exposure of nurses who ate at risk as they conduct home visits. 

Telemed platforms for clinics in the USA are continuous at an increase in the number of calls, both from those who want to know more about what they can do to diminish the risk of catching coronavirus and those who are worrisome of the symptoms that are similar to the flu and common cold.

Telehealth is a perfect solution for an outbreak like a pandemic. The providers are looking forward to providing increased access to care. Patients are looking to get an easy access use platform of virtual care to reach to the healthcare professionals and get answers to all their questions. Providers are looking towards offering care that is commensurate with the accurateness and nature of the symptoms. It also includes making referrals if required. It helps to enable patients from infection prevention and control and also allows patients to receive their care at the comfort of their home without having the risk of exposing themselves to illness.

One of the notable points is the potential of telehealth to aid in providing routine and primary care for other conditions to the patients and helps to offer offset coronavirus fears among the patients. Patients also have other healthcare needs that are not related to the coronavirus. Due to fear of being infected many patients are afraid to visit healthcare settings. All of this also resulted in a migration of patients to telehealth. 

 Various offerings of Telehealth platform for patients

• Flexible Scheduling Options: Using telehealth software platforms, ​video appointments are easily scheduled by either the doctor and as well as patients. it can be used for the purpose of follow-up appointments, to review lab results, view reports and many others. It is used for the services requested by the patient such as to get refills or requests for particular health-related information.
• ​Group and Family Visits​: Telehealth apps enables the user to join the family members or other doctors to online video calls. It ensures patients that all interested persons are included for better and enhanced and transparent care.
• Affordable Visits: A typical office visit to the clinicians can cost more than $50 and that too it is not inclusive of one of the most important considerations, that is most important, it is your time. Virtual visits may cost as little but more effective and time-saving.
• Face to Face Care: The combination of video and audio call using telehealth makes patients feel more satisfied. It also enables doctors to have valuable information for providing better care.